Privacy Agreement

1. Introduction

Welcome to BoomTower ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform and services.

By using BoomTower, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Profile information (company name, job title, profile picture)
• Payment information (processed securely through our payment processor)
• Communication preferences and settings

2.2 Chat Conversations and Content

As a core feature of our platform, we store and process your chat conversations, including:

• Messages, attachments, and multimedia content you create or share
• Conversation metadata (timestamps, participants, conversation history)
• AI-generated content and responses within your conversations
• Timed-content delivery preferences and schedules

2.3 Usage Data

We automatically collect certain information about your use of our services:

• Device information (IP address, browser type, operating system)
• Usage patterns and analytics (features used, time spent, interactions)
• Cookies and similar tracking technologies
• Log data and error reports

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our platform and features
• AI Processing: To generate AI-driven content and responses based on your conversations
• Storage and Retrieval: To store your chat conversations and make them accessible to you
• Communication: To send you service updates, security alerts, and support messages
• Analytics: To understand usage patterns and improve user experience
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Compliance: To comply with legal obligations and enforce our terms of service

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal data and chat conversations against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data centers with physical and digital safeguards
• Employee training on data protection and privacy

Your chat conversations are stored securely on our servers and are only accessible to you and authorized personnel for service maintenance and support purposes.

5. Data Sharing and Disclosure

We do not sell your personal information or chat conversations. We may share your information only in the following limited circumstances:

5.1 Service Providers

We may share data with third-party service providers who perform services on our behalf, such as cloud hosting, payment processing, email delivery, and analytics. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

• Compliance with legal obligations or court orders
• Protection of our rights, property, or safety
• Prevention of fraud or security threats
• Cooperation with law enforcement or regulatory authorities

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and the choices you may have regarding your information.

6. Data Retention

We retain your personal information and chat conversations for as long as your account is active or as needed to provide you services. You may delete your conversations at any time through your account settings. We will retain and use your information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Maintain backup and disaster recovery systems

After account deletion, we will delete or anonymize your information within 90 days, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate or incomplete information
• Deletion: Request deletion of your personal data and chat conversations
• Portability: Receive your data in a structured, commonly used format
• Objection: Object to certain processing activities
• Restriction: Request limitation of how we process your data
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information in the Contact section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content. You can control cookie settings through your browser preferences. Note that disabling cookies may limit some functionality of our services.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at: